Return Policy

Return Policy

At Compound, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your purchase, we're here to help.

Return Conditions

  • Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Timeframe: You have [30] days from the date of purchase to initiate a return.

Return Process

  1. Initiate a Return: To start a return, please contact us at compoundstudios1@gmail.com. Include your order number and the reason for the return.
  2. Return Authorization: Once your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package.
  3. Ship the Item: Please pack the item securely and include all original packaging and materials.

Refunds

  • Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.und
  • Refund Process: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-10] business days.

Late or Missing Refunds

  • Check Your Account: If you haven’t received a refund yet, first check your bank account again.
  • Contact Your Bank: Then contact your credit card company, it may take some time before your refund is officially posted.
  • Further Assistance: If you’ve done all of this and you still have not received your refund yet, please contact us at compoundstudios1@gmail.com.

Exchanges

  • Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at compoundstudios1@gmail.com with details and we will provide instructions.

Shipping Costs

  • Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If We Provide the Label: If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions regarding our return policy, please contact us at:

  • Email: compoundstudios1@gmail.com